Accessing My Account

If you purchased or claimed a package at one of our photo counters, your account has been created and activated! If you do not know your password, please check I do not remember my password

If you registered your account, an activation email should have been sent to you. Please follow the instructions in the email to access your account.  

Did not receive the Activation Email yet?  

If you did not receive an Activation Email you can contact a Customer Service Representative by selecting Contact Us. Select Trouble Logging into Account as the optional subject and provide the necessary contact information on the form. A representative will contact you shortly.

I do not remember my password

If you do not remember your password, click on Forgot password? link and submit the email address associated with your photo account. This will send a Reset Email to your inbox. Please make sure to check your spam folder if you don’t see this email in your inbox.

Did you not receive the email?

If you did not receive an Reset Email you can contact a Customer Service Representative by selecting Contact Us. Select Trouble Logging into Account as the optional subject and provide the necessary contact information on the form. A representative will contact you shortly.

“The Email field is not a valid email address...” What can I do if this message comes up?  

If when you enter your email address, this message pops up, please verify that there is no space before or after the email address and password, some devices automatically add it, and our website recognizes it as an extra character. 

Are you still having difficulties? 

Contact a Customer Service Representative by selecting Contact Us. Select Trouble Logging into Account as the optional subject and provide the necessary contact information on the form. A representative will contact you shortly.

To ensure that our emails are delivered to you, make sure to add noreply@amazingpictures.com to your address book or safelist.